FRIENDLY, ANSWER ALL MY QUESTION, QUICK SERVICE
I am always impressed with the care, communication, and quality work that I experience at this dealership. Eric (Service Manager) always remembers my name, even before he needs to look it up, and is very friendly, knowledgeable, and will go above-and-beyond for a great customer service experience. I also worked with Cruz Hermosillio for this appointment and was also very friendly, knowledgeable, and personable. He kept me updated with the work being performed and my vehicle was back to me very quickly. This is the reason that I come to this dealership for my vehicle's maintenance.
They took the time to discover that what need to be fixed was under warranty so I only need to pay for the oil change and inspection.
Jonathon worked very hard to find me a vehicle. He succeeded! And it was so nice not having someone try to push me into an extended warranty. This was not my experience when I helped my mom and then my daughter purchase vehicles in the last couple years!
A great place to buy a car
Professional sales staff
Went to buy my lease and left with new 2022 murano midnight edition.
Jake Duxbury is one of the best senior customer specialist. Jake is not only knowledgeable about Nissan cars, but cars in general. He will talk over your concerns and find the solution of which car is best suited for you. We have been very happy with customer service.
Great staff and management
Best sales rep and service I've ever experienced at a dealership by far
Wow, best car buying experience every. Jake Duxbury made it so easy. He and his manager Matt Bruce made buying a car without steeping foot in the dealership fun and fast. I will come back again.
Came in for an oil change but was aware my tires were close to being replaced. I watched the video of the inspection. Cruz came and we discussed tires, and as I was going on a trip I choose to have the tires replaced. Also had help with my new license plate as the bolts had rusted and needed a new license plate holder.
Tanner and Cory made the process quick and easy to lease a Frontier and turn in my Jeep lease.
All the service tecs were incredibly friendly, responsive and so incredibly helpful!
I came in to Walser Nissan to find out more about the new Frontier. Even though I am not at the stage of final decision or purchase, Cody was very patient and answered a lot of questions I threw at him. If I decide on a Nissan I will go back to see Cody.. Thanks!
Amazing experience and couldn't have gone any smoother! Was a pleasure working with Cody and the rest of the team at Wayzata Nissan. Would recommend Cody to anyone looking to purchase a vehicle from them! A+
Excellent as always
We are 170+ miles from this dealership. John Tower was the only sales person to take us seriously that we would drive to get a vehicle. He was responsive and even offered to communicate on his day off! He sent us videos of possible cars that fit our list and kept us up-to-date on stock. It is hard to find kind, honest and professional used car salesmen these days and John is it! I could write about all the others but don't want to take the light off John because he went above and beyond for us. He should teach a class to the rest of others that were sooooo bad. Thanks John!
Was in need of a new car fairly soon. Found one I liked and was able to set up a test drive the same day. Worked with Jacob Duxbury. He was very knowledgeable and was able to work with me through text answering any questions. Very flexible when it came to setting up a time to working out the final paper work for the signing of the car.
Today was essentially my first time buying a car, with help. I will admit that it was not my day at all, and I was not in the best mood this morning; however, I cannot say enough good things about this place. I am not a car guy in the slightest, and I only did transient research on a few models that I wanted to test drive and look into buying before I got here. However, I was immediately met with nothing but great customer service and knowledgeable management. My father and I had the chance to work with Jake D. onsite today when purchasing our Altima, and to say he is extremely knowledgeable about cars and the company policies would be an understatement. He answered all of our questions comprehensively, displayed amazing patience and attentiveness, represented the brand well, and all around was a great guy to work with. Personally, I felt really welcomed as a car noob, and I will for sure consider this location for subsequent purchases and repairs. Thank you for a good experience!
I bought a car from Jake Duxbury and he was amazing. Fair warning, I know a guy who works there. His name is Tanner Midthun and he's the loyalty specialist. He's got his hands in a lot of what goes on there. The way this whole sales team works together is so seamless and quick. I had a complicated financing deal and I was out of there in no time. I didn't think I'd ever have another Nissan but I am beyond thrilled with my new Sentra. I bought it almost fully loaded and the options are so easy to work with. I was concerned about the new nanny technologies that go in cars these days and Jake showed me how to disable them immediately on the test drive. Everyone in that place is amazing. Buy a car here, I'll be back.
Everything went smoothly!
Needed to return some parts The gentleman who helped me with my return was awesome. Tyvm
Cory helped me with purchasing my first Nissan and was extremely personable, professional, and helpful! Couldn't recommend them more.
I had zero idea when it comes to cars, and this could have been my very first purchase. I would like to express how grateful I am to Tom Sklar. He has been very helpful throughout the whole process. Very patient and answered all my questions and requests. I had such a great time working with him in finding the right car for me. He took the time to patiently answer all my questions. I did not feel pressured at all. I really appreciate it. I didn't end up buying the car we initially talked about, but he was a big help. Kind and friendly staff. :)
Walser Nissan Wayzata
Walser Nissan Wayzata draws in customers new and old the natural way: with top-quality automobiles, a sales experience focused squarely on the customer's needs, and a little ol'-fashioned common sense.